Thread: New Aziza DVD...

btw I am only an insurance preacher now that I have shivered and feared for a relatively large overseas purchase (not dvds) of not negligible value for a few weeks now. Everytime this happens I swear to myself I will not bargain for shipping anymore, but have the damn stuff worth more than say 30 dollars insured every time. The nerves are just more precious :)

Aziza tried to reach me by phone and sent me a Facebook email. She had entered my email address incorrectly for the refund and it was just sitting there unclaimed. She promptly resent the refund and the DVD. What a sweetheart! I feel bad for complaining, but am very glad to have that straightened out. She's a talented and lovely lady. Seems my order was just the odd order to suffer a glitch or two.

Just ordered this last week. I am very excitied about getting the dvd. Arms are so important and poses as well! so many times people for get to pose.

Webcreatrix, it happenned to me with Suhaila's productions few years ago, I ordered a 3DVD set and after a month, I didn't receive any news, so I wrote back to ask if my order was processed because I didn't get any shipping confirmation but the money went through, waited 3 weeks and didn't get any new sfrom my email either, so I wrote back saying that I was disappointed because I had confidence in Suhaila's name but I couldn't get any answer from them. A week after, I received my order and noticed the package was shipped over a month after I ordered, but I also noticed that there was a mistake in my email adress they had on the order and that is why I never had any shipping confirmation. So I wrote back to apologize for my last email and she wrote me back thanking me . Sometimes mistakes happens, we are all humans... and customers get unpatient cuz they are also humans LOL

just got only got to flip threw but i love it and am exciting about staring the drills!

I haven't viewed a huge variety of dance dvds...I usually only purchase ones that get very good reviews...and I've been lucky to find a number of dvds through the library to preview. This dvd from Aziza is the absolute BEST dvd I have ever seen. I've been challenged and I can already see my improvement. The drills are easy to memorize so I can do those anytime. My favorite parts are the footwork segments. And I love the vintage Aziza performance. I love it, love it, love it.

I ordered & paid for a copy of the DVD on Nov. 18th but have not received my DVD yet. I sent an email today via the contact section of the azizashop.com website. Hope someone will respond with an update.

I noticed that Hollywood Music Center is selling this DVD as well. I think I'll try for a refund from Aziza's online store & order through HMC instead. I've always had great service from them & they ship very promptly too!

Originally Posted by malika_baladi

Sometimes mistakes happens, we are all humans... and customers get unpatient cuz they are also humans LOL

Very true! We are all human and mistakes happen. I adore Aziza, think she's awesome and had already owned the Practice Companion once and loved it, so I'm very happy to have this sorted out now.

If anyone is still waiting for a DVD PLEASE let us know. I don't know if it is because of the time of year, but out of hundreds of orders there are a few that are not making it to their destinations in a timely manor. It is crazy, no problem getting the DVD's to Germany or Belgium. But right down the street in Canada and it gets lost!! We are happy to track your order, send out a replacement, or offer a refund. But we have to know about it. Believe me, we are anxious to please...

Sincerely,
Aziza

it arrived to Austria in no time for a friend of mine too :)

!!!!!!!!!!!!! It's here!!!!!!!!!!!!!!

The first copy I pre-ordered seemed to got lost in the mail
But Aziza and Eric contacted me immediately when they heard I didn't receive it, and they sent me another copy.
Thank you, thank you!

Ok, and now I'm off to watch the dvd!..g.:

enjoy :)