Thread: don't use xoom.com

to wire anyone money

they SUCK

i attempted to do two wire transfers on Aug 11th, both were declined not because of insufficient funds but 'something to do on the recipients end' is what i was told

It took 3 days to get one of the transactions credited back to my account..called them and they said please allow 3 to 5 business days for all funds to clear back to my account

I've checked daily and it still shows the transaction and deduction..been on the phone with them DAILY (god i love outsourcing to india) and with my bank. Xoom kept telling me my case would be referred to a refund specialist and i'd get an email..never happened and they also said they would contact my bank ..again never happened (banks keep records)

Finally today i opened a dispute, both xoom and wells fargo on the phone with me, my wells fargo gal was going off (i'm cheering silently) anyways wells fargo is refunding my acct the money (pays to be a good customer for 18 years) and they are claiming it against xoom

just wanted to warn ya'll i had baaaaad business transaction with them

www.xoom.com

wow - good to know. Thank you.