About 3 weeks ago after much discussion with a costume maker in Egypt I decided on a 2 piece costume and a bedlah. I was quoted a price for both plus the shipping to Australia. I paid immediately via Western Union (they didn't have paypal). Received a response money received and costumes were in the system. So no problems.
Today I recieved an email informing me the costumes were finished and had been posted, and given a tracking ID. BUT it seems they misquoted the cost of postage (USD$74) and it cost them USD$98. They have asked me to send the balance to them.
I feel like I should, but also feel that they gave me a full quote which I paid in full immediately and this was accepted their end, so should they accept the loss or should I just <sigh> and pay the balance of postage. Maybe even suggest we split the balance, so they make a small loss and I pay a little more than budgeted for.
Sending via Western Union costs about AUD$10, so that adds to the costs overall as well.
Help! I am in a quandary, what would you do????
