|
Re: Help Advice needed - not sure what to do (x-posted)
well, truthfully, working for a company that ships to other states, various items from clothing to swag, most shipping estimates are just that, estimates......we make that clear and advise that it can vary up or down.....and as a consumer myself, i HAVE eaten shipping costs voiced as estimates, cuz the vendor didn't have an exact weight on the item shipped when the estimate was given...and this being egyptian, all they could really give WAS an estimate as they wouldn't know the weight until the items were done....
that being said, you may wish to bring that up as a future concern (regarding $20 credit), or at least when u do business again, they give you a FIRM quote that they adhere to.....FIRM quotes need to be honored, but any quote with 'estimated', or 'approximate' should be given some leeway and compromise...
that's just my 2 cents, to i'm guessing it may be slightly unpopular :p
__________________
ruta moragh
|