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Re: Help Advice needed - not sure what to do (x-posted)
I too have shorted myself on shipping costs when shipping to customers. If I had shorted myself $20, I would attempt to have my customer pay the difference. If it were just a few dollars, I wouldn't say anything and try to learn from my mistake.
That being said, I would pay the difference this time as a gesture of good faith. Perhaps if you order from them a second time you can arrange to overpay shipping (just in case) and have the difference kept as credit towards your next purchase.
It is sometimes really tricky to gauge the weight of a costume that is not finished! : ) Hope this helps your quandary.
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