Continued from above:
I have written to the costumier and laid out all the measurements and added mine next to them, and also asked why I did not get a black/gold/silver bedlah that I had asked for and they agreed to make.
I can at least wear that. The costume is lovely but is not what I asked for as in skirt style and definitely not my size!
I have written to them, no replies yet. Probably won't get one either. To send them back would cost quite a few dollars but would I get my money back??? I doubt it.
I suggested to them that they had made the costume for someone else and that someone else has mine ( as a way out for them to send me the correct style and size) - but the bedlah just baffles me, everything is correct but the colours.
It seems that I may end up having to hope I can see the costume. What a waste of money. Well they won't be getting the extra money they asked for that is for sure!
The person ( owner) I corresponded with speaks excellent English and I did say at one point if there is anything she didn't understand please tell me and i would clarify. She said she understood everthing, as she spoke English very well, and travelled quite bit to USA. When I placed the order she even wrote back and clearly stated that the order was for .... exactly what i had asked for ,sigh> I am sad and upset. These are my first prof costumes. I can't afford lots at this stage, so thought that these 2 would serve me very well for quite sometime.
I haven't heard back from the company, not a word, and I haven't paid the extra shipping.
Also the quote was a final quote ... all paid up front with nothing else to pay, so that is why I was surprised at the extra shipping being asked for.
I wonder if one pays over the shipping cost they actually pay would the the extra be refunded? I know a Turkish company that swears they only charge the actual shipping when sending international. I called them on that, as the parcel had the postage on it, USD$28 and they charged me USD$56, I had their emails and sent them back to them and asked for a refund. I never ever heard back from them, and never purchased from them again.
Basically if the costumes from this Egyptian costumier had been correct ( colours and size ) I wouldn't hesitate to pay the difference, because i would have been thrilled. Now I am very, very reluctant to do so, as they haven't bothered to answer my email about the incorrect size of one costume and incorrect colours of the other.
Oh well you live and learn I suppose. Still it is very disappointing. ... Thanks for your replies.