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Old 02-25-2008, 09:18 PM   #15
TayoDancer
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Join Date: Jan 2008
Location: Australia
Posts: 30
Re: Any thoughts on Isis Exchange?

Yes I have MANY thoughts on Isis Exchange. I ordered 2 custom made costumes from them and paid for them using Paypal. I received ONE of them about 9 months later. After asking repeatedly for a refund for the second costume which they never sent, I called them and received verbal abuse. I then received extensive abuse via email saying that I was, a-hem, rude, asking for a refund of my money. They agreed that they never sent me the costume, but would not refund me as they didn't like "my tone" of voice when questioning where the costume was 12 months after placing the order.

Needless to say, I never got the refund - about $300USD. So I won't go near them ever again!! It was a very scary ordeal. I have their email to me if anyone wants to see it...
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