[nayastrance]

I just bought my first costume from them. My experience was nothing but pleasant. They answered all my questions and the item arrived within a few days of ordering it. In my experience, things rarely fit "off the rack" w/out adjustments. I always need to move this and shorten that. This costume was no exception and also had a few loose threads--what inexpensive costume doesn't! Overall I thought the costume was attractive and well made for under $300.
Its too bad you have had such a negative experience. I know there are some vendors I refuse to deal with but others just love them.