MY mom ordered a bunch of stuff for me for Christmas '06. She ordered them in early October, figuring she would have them WAY before Christmas. Nobody EVER contacted her about things being backordered. They weren't in for Christmas. In January, I started bugging Dahlal myself. The following March, Debbie was in town for a showing, and guess what- they were selling all of the things that I still hadn't received- 5 months after the order had been placed! I was pretty upset, but fortunately, Josh (Debbie's son) knew about my problem, and he just let me take the items with me. It was a jewelry set, a sequined cane, and something else that I can't remember. Then my mom got a call over a week later, telling her that the order was in and would be mailed soon- nobody ever made a note ANYWHERE that I had taken the merchandise with me the previous week! Plus, the order had been in for at least a couple of weeks before that call was made. I still order stuff from Dahlal (although not as much) and do the Instructor's Advantage program, but wow- that was a pathetic way to treat my mom. And my mom was (and still is) furious. BTW- her credit card was charged when the order was placed- even though we didn't receive anything for nearly 5 months- and they NEVER contacted her about anything being on backorder- I had to call them myself to find out why it hadn't arrived.
