[anyadance]

I recently purchased a costume from Audrena, it arrived and it didn't fit right at all. The bra was too big, the skirt didn't sit right on me and the colors washed me out :(

I called her to let her know that I would like to return the costume and have my money refunded. She informed me that she does NOT offer refunds- only exchanges (or having the costume made for you to your size).

This really confused me because it doesn't say that on her website and when I called to order I asked about returns (because I'm in Canada) and she said that they'll take it back. Yes, she also did say that they will make it for me again but if it doesn't fit right to begin with- I'm not all that convinced that it will work for me...you know?

However, in place of a FULL refund, I did apply some of the $ to a new liquid skirt set so i'm not asking for ALL of it back and I'm not trying to take her for a ride either. She offered me a credit but it's hard for me to hang onto a $400+ credit when I won't need anything for quite a while. I also asked for a partial refund- she said she'd think about it.

Did I just miss something about the return policy? Has anyone else dealt with this before? Any suggestions?