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Old 04-07-2008, 03:07 PM   #2
latriamou
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Join Date: Sep 2006
Location: United States
Posts: 2,566
Re: Audrena's exchange policy

i had a similar issue when a custom order came in the wrong size. i basically had to deal with it. it took 7mths for me to get the first one, the replacement came faster than the original. because it took so long, if the second one didn't fit she was going to give me a refund.
i have never had a problem with a custom order fitting before so i didnt think to ask when i ordered it. but i got the full run down from her when i called.
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