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Old 04-11-2008, 07:04 AM   #5
Surida
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Join Date: Nov 2006
Location: United States
Posts: 1,355
Re: When things are missing in the post - who should pay?

When I sell I always have tracking and insurance in case of problems - I have even paid for that myself when the buyer didn't want to. Luckily I have had no problems but I always felt that if something got lost I would give the buyer all of the info and receipts to try to collect on the insurance. As a buyer I insist on tracking and insurance to protect my interest - I am totally willing to pay for it. I have often not bid on ebay items if insurance is not offered. To me there is responsibility on both parties but if a buyer does not purchase insurance, they are taking their chances kinda like gambling. The most a seller can do is purchase tracking and insurance but once it is out of their hands they have no control and at that point the recourse is against the postal service.
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Last edited by Surida; 04-11-2008 at 11:01 AM.
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