Quote:
Originally Posted by zafirah
Hi
This has been playing on my mind recently, because I feel like I get screwed over whether I'm buying or selling.
Whenever I sell something, if it's an amount of money I cna't afford to give back (e.g. costume) I giv ehte buyer no option but to get tracked/insured shipping. If its something small like a DVD I often don't bother with forking out for tracking etc unless hte buyer wants to, but I do accept that if it goes missing I will probably have to refund them. I keep this policy for bhuz swaps as well as ebay (where reputation is more visable). I've even given a partial refund when a package has been delayed unresonably.
But as a buyer several times things have gone missing and I've not been refunded. Yes, big companies such as amazon etc refund but I've just had shoulders shrugged and 'not my problem' from private sellers and smaller companies (e.g. a few years back I lost over $100 on L Rose stuff that never tunred up and she just said she couldn't track it end of dialogue). Especially on ebay or small businesses they only give me one shipping option. Seems a particular problem with sellers in the USA that can't distinguish in their mind between a large European city and rural Bhutan ;-).
I ask this because I suspect this is going to happen again, and its a bhuzzer and I do believe she probably did ship it. I don't want to seem like a ass and have to go the paypal route (I'll give it until 40 days before I do that) but I'm a bit sick of loosing out either way.
So bhuz, who is financially responsible once something is in the post, the buyer or the seller?
Z
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OMG! Zaf1! I had been doing great for the longest time as a Seller on the Swap Meet until this past Winter Holiday Season: I had sent out multiple packages in mid- to late Dec. 2007, and then to my chagrin, one package never made it to one of the nicest Bhuzzers I know (we'd bought back and forth from each other before without any problems, I believe). I filled out the studid paperwork the post office sent me [how convenient--no phone #!
] and we're still waiting!!! IMO I feel it's the Seller's responsibility to fix/refund; espec. if there was no tracking put on it in the 1st place (totally my call/fault in this particular instance for vhs
).