[jahbie]

I've often wondered about this myself. Whenever I buy something from the US and am sent a tracking number, it always says that they can't track in the UK. Similarly, when I sent something abroad this morning, the only tracking available was up to the point of exit from the UK. Is there something they didn't tell me?

When I sent something within the UK and it was delayed, all I could tell from tracking was that it hadn't been delivered, not where it was. Also it seemed that it was the buyer who had to claim that it had gone astray. In the event it turned up, so I'm still not sure what happens. If I sell within the UK I always use recorded delivery.