[caroline_afifi]

Oh Dear...
One of my orders was a bit like this! it was a shock as they are usually very good. I think they found it hard to cope with the festival coming up and the internet orders they recieved. I heard they did exceptionally well at the festival and are still busy with the knock on effect. They are sorting my orders later this month. I have had errors with just about everyone in Egypt so it is not real big shock for me, I sort of expect it now. I use them because they have great ideas but above all, the customer service is great. I have been helping them further with this and others are too. Randa is now on their client list.
Maybe you can catch them at a festival so you can see what you are getting.
What I find about internet ordering from Egypt is, if you stick to their model and fabric and design, you are usually ok. Problems start when you ask for something altered on the design etc. If it is badly made then it is the fault of the workshop and they need a good telling off!