Also, Shimi is not in the shop/atelier every day. When I was there, she sent over a friend who spoke basic English because she was busy doing something else.
I saw the computer, she has it in the shop
But of course she would first have to go there to read e-mails.
I know it's easy for me to say this, but it's always best to go to the costume designers in person... So you can see all they have, suggest changes or order the RIGHT color instead of hoping that they get it right.
MEISSOUN