[beafarhana]

That Forum is actively moderated unlike most of the fora here.

If you read the "sticky" post at the top of the list of threads it tells you:
"Use the Message part of your post to give details about your transaction.
Please make your complaint without emotion or name calling, just the facts m'am.

The moderators will decide if the complaint is serious enough to merit posting. Simple misunderstandings will not be posted on this board."

So I would guess your post is awaiting proper moderation.