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Hello, I noticed that you have posted your concern on several different internet forums. If I recall correctly, I think I have seen threads on her, plus yahoo, and also maybe tribe. I am curious, have you had a negative experience withthis vendor before? Maybe it is cultural (as I am american vs australian), but it seems like you're extremely upset about this to be raising it on so many different boards. Given the time difference between australia and germany, it does seem (to me) like 24 hours should be the absolute minimum to expect an emailed response form the vendor. Was it nighttime there at the time you sent your message?
Although I definitely agree that it's frustrating the link was broken, and that it should have been functioning.
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