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I think you should definitely contact the seller. If I ever sold anything that someone was not happy with, I would want them to contact me so that I could make it right. I have sold quite a few costumes and for the most part, I have heard back great things, but once or twice, the buyer said nothing and I had to wonder if they just didn't like it as much in person or if I had missed something when I did my pre-sale check.
I think the crusty white stuff is reason enough to request a refund, that just sounds gross!
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"If you bring forth what is within you, what you bring forth will save you. If you do not bring forth what is within you, what you do not bring forth will destroy you." P.Straub/Shadowland
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