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Old 09-24-2007, 03:27 PM   #10
Vahana
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Join Date: Sep 2007
Location: United States
Posts: 401
UPDATE

So, Isabel has finally responded to my emails to We3 and she apologized for the flaws in the veils. She said if I ship them back, she will refund my shipping and exchange the veils. She also said the 11th veil was still on order, so maybe in a week or two.

I know the shipping is terribly slow, but I will be satisfied if she replaces the damaged veils and comes through with the 11th veil. Then, I'll feel like I received good customer service from We3.

So . . . I'll keep ya posted.
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