Quote:
Originally Posted by lotus
Does anybody have the phone number for WE3? I have tried looking on their eBay profile, and also their website, and cannot find the any phone number for them.
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Ebay will provide you with a phone number (if they have one on file for We3) so long as you explain that your reason for wanting it is to resolve a problem on a transaction. Include the ebay item # and a brief (1-2 sentence) description of what the problem is - enough to demonstrate that it really is related to a transaction.
I would recommend using ebay's messaging system to send ALL emailed correspondence rather than emailing the other party directly. That way, if a dispute arises and ebay has to step in, they have a record of the history that has transpired between the parties. This use of their messaging system saved my butt when I was having a problem with a seller who then complained to ebay about me. They reviewed the correspondence and ruled in my favor.
Even if you phone ebay, I'd recommend still sending a message as well so that ebay can see the record of what has occurred.