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Hopefully Najla, who actually dealt with the company, will pop up to give more details on her experience. I haven't gotten a good look at the costumes, but they seem sturdy and are certainly very reasonably priced.
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hi! The costumes we ordered have held up really well. If you order the wholesale lots you'll most likely need to do some refitting, but they're easy to unstitch in the right places, i.e. straps. As for customer service, they're awesome. We're ordering more costumes for the troupe right now, and needed 16. Problem is, the wholesale lots come in groups of 5 (so, 3 = 15 costumes)...I called them up and they said 'we can give you the 16th at wholesale price, no problem". They've always answered my emails with a phone call within 3 or so hours and are very nice.