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I'm quite pleased to hear that I'm not the only one struggling with these problems as LE made me thought when they finally replied my questions!
Once a year I afford an order (and usually this contains several goods) - as I'm a hopelessly devoted fan of dina and randa, I try to get all of the current workshop tapes and therefor LE always has been the first choice.
The last two years I really had big trouble with them - they still owe me a CD I paid but it never arrived. They sold me a videotape as 2002-WS that I gained one year before as 2001-WS. And then there was a Dina WS for 60$ with the most worst content and recording I've ever seen - fortunately it only runs for 20 minutes! No reaction on my complaint.
I thought it over for a long time but finally made a further order this year. And again, one of the Dina WS suddenly ends after 30 minutes, no matter if you play it on Computer or DVD-player. I think 60$ is quite a bit expensive for half an hour of incomplete teaching. I managed to get through to them and they promised to send another one - and I received another copy of the terrible DVD from above (the 20 minutes one).
I was so angry that I've sent both DVDs back to them with the demand that they should take a look at them so that they know what they sell to their long lasting costumers!
I really lost my confidence but I don't know what to do - there are so few alternatives.
Sad greetings from Germany
Sabine
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