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So they do have a speck of customer service after all
I just called Dahlal. Again. After calling last week and never getting a return phone call.
"We expect your costume at the end of the month," they said.
"Forget it," I said. I told them they had terrible customer service and that they have made many customers unhappy. I told them I didn't even want the costume anymore and to cancel my order and give me a refund (fully expecting a bitter fight, a shouting match, and then to be screwed out of my deposit).
Instead, "I'll have them process your refund this afternoon," and then she hung up on me.
We'll see if it actually happens ... I'll keep y'all posted.
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