Hi all, I need some help...
At this point, I don't want to mention names, but I'll give you a breakdown of my situation.
Either October 9th, 10th, or 11th, I ordered a skirt pattern for part of my Halloween costume. I received a confirmation email of my order on the 11th, and on the 12th the funds were taken out of my account. This was not a vendor that I had used previously, but the pattern was a little less expensive there than anywhere else. I assumed (I know... never assume... lesson learned) that I would get the pattern in about a week to 10 days, which would give me enough time to complete the skirt for a Halloween party I was going to on the 27th.
On the 18th I sent the following email:
"Hi xxxxx,
I ordered a x skirt pattern sometime last week (the funds came out of my account on the 12th, so I'm guessing I put the order in on Monday or Tuesday). I was just wondering about how long shipping takes as I had it delivered to my workplace, and I want to make sure the mail room delivers to the correct suite number. The pattern is coming to Milwaukee, Wisconsin.
Thanks so much!"
I never got a response.
So on the 22nd (I think) I called and left a message. I
still have not gotten a response.
I actually ended up having to order the pattern from another vendor on the 24th who was nice enough to overnight it to me.
So my question is... how much longer should I wait to get the pattern before having my credit union return the funds for product that I never received? I understand that some things take awhile to ship, but this is basically a bunch of tissue paper for crying out loud. And this vendor is out of California, so it's not like it has to go through customs or anything. I don't know if this has anything to do with the fires, and I don't want to sound heartless, but I'm starting to get a little irratated.
Thanks for your help!